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Shipping & Returns


I Need IT can ship goods to you direct. Shipping costs are excluded from our shopping cart, and will be determined at the time of order confirmation. You may need to pay for shipping costs separate from your order. (From time to time we may offer fixed shipping rates to major centres in South Africa only).


Goods may be returned for a full refund within 14 days from purchase on condition the goods have been unused, and that the packaging is intact. I Need IT reserves the right to charge packaging and handling fees on returned goods.

Refunds will be made via bank transfer to the customer's designated South African Bank account.

All returned good are subject to a 15% re-stocking fee.

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